Privacy Policy

1. PURPOSE

  1. Geelong Travel is committed to providing Users with the highest levels of service which includes protecting each User’s privacy. Geelong Travel respects the privacy and confidentiality of the Information provided by Users and adheres to Australian Privacy Law. Geelong Travel only collects Information in order to properly and efficiently carry out its business and to facilitate the provision of marketing and promotion services that may be of interest to Users.
  2. Information about visitors to the Website is collected or stored only when knowingly and voluntarily submitted. It will not be used, misused, sold, rented or divulged to any third party except in accordance with this Privacy Policy.
  3. This document sets out how Geelong Travel may collect, hold and use Information. By providing Information to Geelong Travel, Users consent to its use, storage and disclosure in accordance with this Privacy Policy. Users should read the terms of this Privacy Policy carefully.

2. DEFINITIONS AND INTERPRETATION

2.1 Defined terms
In these Terms and Conditions:

    1. Australian Privacy Law means any applicable privacy legislation to which Geelong Travel is subject, including without limitation the Privacy Act 1988 (Cth) and the Privacy and Data Protection Act 2014 (Vic);
    2. Geelong Travel means Holiday Corner Pty Ltd trading as Geelong Travel (ABN:81 006 062 568);
    3. Customer means any person or entity that places an order for Services;
    4. Engagement means each of the following:
      (i) an agreement between Geelong Travel and a Customer to provide Services on the Terms and Conditions; or
      (ii) a User visiting, accessing, browsing or otherwise using the Website;
    5. Information means Personal Information and Sensitive Information;
    6. Personal information means information or an opinion (including information forming part of a database), whether true or not, and whether recorded in material form or not, about an individual whose identity is reasonably apparent, or can be reasonably ascertained, from the information or opinion.
    7. Privacy Policy means this privacy policy, as amended from time to time;
    8. Sensitive Information is defined in the Privacy Act to include things such as race, sexual orientation, political opinions, members of a trade association or trade union, criminal record or health information;
    9. Services means the services to be provided by Geelong Travel to a Customer;
    10. Terms and Conditions means Geelong Travel’s standard terms and conditions, as amended from time to time;
    11. User means any person or entity that makes an Engagement with Geelong Travel; and
    12. Website means www.geelongtravel.com.au

3. COLLECTION

3.1 Geelong Travel only collects Information by fair and Iawful means where it is reasonable and practicable to do so.

3.2 The Information collected by Geelong Travel about a particular User will vary depending on the circumstances of collection. It may include, but is not limited to, a person’s contact details (name, email and/or postal address, phone number), date of birth, gender, credit card details, driver’s licence number,
passport number, insurance details, employment history, qualifications, and digital images of people or communication history with Geelong Travel. If it is reasonably necessary in the circumstances, Geelong Travel may also collect Sensitive Information.

3.3 Sensitive information is afforded a higher level of privacy protection than Personal Information. Where a User provides Sensitive Information to Geelong Travel, the User provides consent to Geelong Travel collecting it in accordance with this Privacy Policy, unless the User tells Geelong Travel otherwise.

3.4 If a User does not provide Geelong Travel with the Information it reasonably requests, Geelong Travel may not be able to fulfill the Engagement.

3.5 Geelong Travel collects Information that Users provide:

(a) in order forms submitted to Geelong Travel;
(b) when visiting the Website;
(c) during telephone, or in person, communications with Geelong Travel; and
(d) in written correspondence with Geelong Travel (including email correspondence).

 

4. USE AND DISCLOSURE OF INFORMATION 

4.1 Geelong Travel may use and disclose Information collected from Users for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and for any other purpose authorised by Australian Privacy Law. In general, Geelong Travel uses and discloses Information to:

(a) properly and efficiently carry out Geelong Travel’s business;
(b) provide Services and fulfill Engagements;
(c) provide customer support, customer surveys, product management and promotion;
(d) conduct Website administration and technical support;
(e) protect the rights, property or safety of Geelong Travel, Users or third parties;
(f) market Geelong Travel’s business and Services;
(g) communicate with Users; and
(h) comply with its legal obligations

4.2 Geelong Travel will use all reasonable means to protect the confidentiality of Information collected from Users whilst it is in Geelong Travel’s possession or control. Geelong Travel does not and will not sell or deal in the Information of Users. Geelong Travel will not knowingly share any Information from Users with any third party except where such Information is required to be disclosed in order to fulfil an Engagement the User has made or in order to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant or a law enforcement agency request.

4.3 If there is a change of control of Geelong Travel (whether by merger, sale, transfer of assets or otherwise) the Information of Users could be disclosed to a potential purchaser under a confidentiality agreement. Geelong Travel would only disclose the Information of Users in good faith in such circumstances.

4.4 Any non-personal information, communications and material collected by Geelong Travel from Users may be kept, used and disclosed by Geelong Travel on a non-confidential basis. Geelong Travel is free to use and reproduce any such information freely, and for any purpose whatsoever.

5. DATA STORAGE

Please note that Information submitted to and collected by Geelong Travel may be stored on secure databases located both within Australia, and in some cases, on databases located overseas. If a User does not want their Information being stored outside Australia they should not submit Information to Geelong Travel when using the Website or entering into an Engagement with Geelong Travel.

6. ACCESSING AND UPDATING YOUR INFORMATION

6.1 All Users, or their authorised representative(s), have a right to access, update and correct information that Geelong Travel holds about them.
6.2 Geelong Travel endeavors to ensure that Information about Users is accurate, complete and up to date.

7. COOKIES

7.1 To make the Website work properly, Geelong Travel places small data files called cookies on the User’s device. Most big websites do this too. A cookie is a small text file that a website saves on a computer or mobile device when a User visits the site. It enables the website to remember a User’s actions and preferences (such as login, language, font size and other display preferences) over a period of time, so they don’t have to keep re-entering them whenever they browse from one page to another.

7.2 How to control cookies Users can control and/or delete cookies as they wish – for details, see aboutcookies.org. Users can delete all cookies that are already on their computers and can set most browsers to prevent them from being placed. If a User does this, however, the User may have to manually adjust some preferences every time they visit a site and some services and functionalities may not work. To provide website visitors the ability to prevent their data from being used by Google Analytics, Google have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).

8. CHANGE IN PRIVACY POLICY
As Geelong Travel is committed to ensuring this Privacy Policy remains current, this Privacy Policy is subject to change. Geelong Travel may modify this Privacy Policy at any time, in Geelong Travel’s sole discretion and all modifications will be effective immediately upon Geelong Travel posting the modifications on the Website. User’s should return to the Website periodically to review the terms of this Privacy Policy.

9. COMPLAINTS AND FURTHER INFORMATION

9.1 If you have any questions about privacy-related issues or any complaints about alleged breaches by Geelong Travel of Australian Privacy Law please contact Geelong Travel.

9.2 For further information about privacy, the protection of privacy and credit reporting can also be found on visit the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.